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Mark E. Geres

PM by Design Canada, Inc.

Business, Information & Communication Technology Projects

Located in Canada's National Capital Region, Ottawa-Gatineau

Project Management by Design—According to Plan; By Intention

Well-trained & accredited, having earned PMP®, MoP® - Portfolio Management Practitioner, PRINCE2® Project Management Practitioner and ITIL® IT Service Management-Foundation certifications.

 GC Level II (SECRET) clearance | Proficient in both official languages ─ Bilingual English/French GC Level CBB

Resolving Conflict: A Project Management Practitioner's Job #1

Posted 3/28/2017

Whenever people are working together closely, conflict will occur. Differences in perspective, skill, knowledge levels, goals, communication styles, and expectations all can create conflict.

View conflict as an opportunity to solve team problems and keep everyone focused on team goals. Use your leadership skills to make sure the discussion focuses on issues and the search for solutions that will be acceptable to everyone. When everyone wins, the team will be able to focus on its work and achieve its goals. A project management practitioner must resolve conflict. Adapted from, “Resolving Conflict, The Leadership Series, TMI, Where Leaders are Made” <<Article>>