Whenever people are working together closely, conflict will occur. Differences in perspective, skill, knowledge levels, goals, communication styles, and expectations all can create conflict.
View conflict as an opportunity to solve team problems and keep everyone focused on team goals. Use your leadership skills to make sure the discussion focuses on issues and the search for solutions that will be acceptable to everyone. When everyone wins, the team will be able to focus on its work and achieve its goals. A project management practitioner must resolve conflict. Adapted from, “Resolving Conflict, The Leadership Series, TMI, Where Leaders are Made” <<Article>>